We will notify you once we’ve received and inspected your return, and let you know if a refund was approved or not. We cannot accept exchanges on orders made in error (size, style, or finish).
We cannot accept returns on sale items or gift cards.Įxchanges are evaluated on a 30 day case by case basis, which means you have 30 days after receiving your item to request an exchange. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Returns are only accepted for items damaged during shipment, for items that have arrived with flaws, and for items that are not as ordered (incorrect size, style, finish, etc.). We have a 30 day case by case return policy, which means you have 30 days after receiving your item to request a return. Shipping: Please note that all our pieces are made to order and will be shipped within 2-3 weeks. Modify existing designs or create new ones from scratch. Transform your design into a key and leash hanger, address sign, garden metal art, ornament, hitch cover, fire pit, and more. We typically use a standard stencil font but can accommodate custom font preferences upon request.Įndless Customization: Our metal art is fully customizable. Click the "Add Personalization" box and input your text. Personalize Your Design (Optional): Customize any design with a name or address. Rest assured, we use high-quality materials to enhance durability. Please be aware that polished and polished swirl finishes are less weather-resistant. While we strive to protect our metal products, their exposure to various elements may affect their longevity. Explore our color guide for a wide range of color examples and information. You can leave the secondary color blank, or select "Not Applicable" for the secondary color when choosing a single layer style.īefore making your color selection(s), refer to our color chart image in the product photos. Both Primary and Secondary color options are still shown even when selecting a single layer style. Please note: The product photo WILL NOT change when selecting a color. Read the the description for information on ordering those specific products, and what colors to choose according to that particular design. Multi-Layered Designs: Some products have more than two layers. Positioned behind the standard layer, it can also have a color, creating depth and contrast. Secondary Color: This is for the backing layer.Primary Color: The primary visible design layer, offering a single color choice for a standard, single layer style.Pick two colors, one for each metal layer. Can be used for indoor and outdoor display. With Backing (Two Layer): Features an additional backing layer for added depth and contrast.Suitable for both indoor and outdoor use. One color choice from a variety of colors. Standard (Single Layer):Made from a single piece of metal.Select the style from the drop-down menu (if applicable): Main Photo Primary Color: Candy Red-Blue Blend ORDERING INSTRUCTIONS: Ordering Your Custom Metal Art - It's Easy!